July is Hot with New and Updated eLearning from Mastery

This month we released 17 titles new to our Video On Demand (VOD3) platform, and we updated another 50 VODs to the VOD3 platform. All of these VOD courses work on any device, including smart phones and tablets.

This month’s new titles include:

Casino Safety Basics
Safety Awareness: Employee Orientation
Excavation and Trenching Safety
Fire Extinguisher Use and Procedures for the Automotive Industry
Human Behavior: Preventing Unsafe Acts in Supermarkets and Grocery 
Human Behavior: Reducing Unsafe Acts in the Automotive Industry
Killer Bees, Wasps and Spiders
Ladder Safety
Respirators: The New Rules
Driving: Rest Stop Routines
Retail Tire Shop Safety Management
Safe Lifting In A Supermarket Environment
Safe Travel
Scaffolds: Inspection Basics For Supported Scaffolds
Supermarket Customer Service
Driving: The Consequences of Driving a Motor Vehicle Under The Influence
Torquing Lug Nuts


This month’s updates include:

Accident Investigation
Chain Saw Safety
Food Handling: Customer Accidents And Liability in the Food Service Industry
Orientation: Employee Safety Orientation For Automotive Personnel
Foodborne Illnesses In Restaurants
Forklifts: High-Impact Forklift Safety (Non-Graphic Version)
Hand And Power Tool Safety for the Automotive Industry
Hand, Wrist and Finger Safety
Harassment: Handling A Sexual Harassment Investigation
Hazardous Materials Labels
HAZWOPER ANSI Material Safety Data Sheets
HAZWOPER Personal Protective Equipment
HAZWOPER Respiratory Protection
HAZWOPER Safety Orientation
HAZWOPER: Accidental Release Measures and Spill Cleanup Procedures
HAZWOPER: Dealing With The Media In Emergency Situations
HAZWOPER: Introduction to HAZWOPER Retraining
HAZWOPER: Medical Surveillance Program
HAZWOPER: Monitoring Procedures & Equipment
HAZWOPER: Personal Protective Equipment & Decontamination Procedures
HAZWOPER: Site Safety & Health Plan
Fire: Industrial Fire Prevention
Laboratory Safety: Using ANSI Material Safety Data Sheets in the Laboratory
Lock and Tag: LockOut / TagOut Refresher
Lock and Tag: Lockout/Tagout
Machine Safeguarding
Motor Fleet Maintenance Safety
Ergonomics: Office Ergonomics
Laboratory Safety: OSHA Laboratory Standard
Laboratory Safety: OSHA Laboratory Standard Refresher 
OSHA Lead Standard in Construction Refresher
OSHA Recordkeeping for Employees
OSHA Recordkeeping for Managers and Supervisors
Personal Protective Equipment
Personal Protective Equipment in Construction Refresher
Personal Protective Equipment Refresher
Respiratory Protection and Safety
Respiratory Protection and Safety Refresher 
Restroom Cleaning
Overhead: Rigging Safety
Overhead: Rigging Safety in Construction Environments
Batteries: Safe Use, Handling, Storing, Charging, And Jump Starting Of Acid Batteries
Orientation: Safety Orientation in Construction Environments
Safety Showers & Eye Washes
Spills: Dealing with Hazardous Spills
Scaffolds: Supported Scaffolding Safety
Scaffolds: Supported Scaffolding Safety in Construction Environments
Scaffolds: Supported Scaffolding Safety in Construction Refresher

Learn more about Video On Demand courses or browse our course catalog of courses at Mastery.com!

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Set-Up First Time Supervisors for Success

Becoming a manager is an exciting, rewarding, yet nerve-wracking accomplishment.  Many first time managers or supervisors experience pushback, setbacks, or feel defeated.  As an organization, it is your responsibility to provide proper training and mentoring to guide and support your new managers.  This post offers some basic tips as well as training courses that are great to implement into your organization’s management training plan.

First time supervisors must understand the importance of creating an open environment for collaboration.  Allowing collaboration and brainstorming will generate a more innovative and productive workplace.  It is also important for leaders get to know their team, and understand the needs of each individual to make the team more successful.

Ideal candidates have essential skills such as; effective communication, coaching, conflict management, time management, and leadership abilities.  These training courses from Mastery.com supply effective leadership tips and will help new managers feel more comfortable starting their new positions.  Course titles include:


How do you prepare your first time managers or supervisors?

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Time to Take a Summer Vacation; Work Won’t Miss You Too Much!

Summer is finally here, which means many people finally get to take some vacation time!  Whether it’s traveling hundreds of miles or staying at home, quality time off is vital to avoiding burnout by revitalizing and restoring yourself for work.

Though having a much-needed break from work is wonderful, what happens when it’s time to return to your daily work routine?  The thought of returning to work after a relaxing vacation can be dreadful for many.  Thankfully, we’ve found five ways to combat the “Back-To-Work Blues” from the Huffington Post.  These tips are:

  1. Leave yourself time to recoup before going back to work
  2. Keep a positive attitude by working out and reminiscing about your trip
  3. Prioritize your work
  4. Don’t stress on getting every, single, thing done that week back
  5. Work smarter and delegate what you can

Everyone needs to take a break sometimes; not taking one can be much more detrimental on you than taking one.  For those of you who think you can’t leave your work alone… it will still be there when you return!  Keep these tips in mind when returning to the daily grind and you’ll have a much easier transition back to work.

Don’t forget that before traveling there are many elements to consider, including safety.  Try our training course, “Safe Travel,” for traveling tips, whether it’s for business or pleasure. The course covers tips for staying away, sanitation, and dealing with potential emergencies like a hotel fire.

Check out this course, and others at Mastery.com!

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Employee Picks: Carl’s Top eLearning Courses

We recently asked our sales force for their top picks of courses based on popularity and quality of content. The sales force has spoken, and they have lots of great recommendations!

This week we are highlighting Carl’s top courses. He picked his courses based on fan favorites, plus the ones he commonly suggests for workplaces.

Carl’s top picks include:

Surviving the Fall: The Proper Use of Your Person Fall Arrest System – This course covers how to properly inspect and use a personal fall arrest system.

Survive Inside: Employee Safety in Confined Spaces  – This course explains hazards and proper procedures for working in confined spaces, according to OSHA’s standards.

How to Ask Positive Questions – This course discusses how asking questions is a vital communication skill in the workplace.

Team Building: Pit Crew Challenge: Driven to Perform  – The course uses an actual NASCAR pit crew as a team building demonstration.

The Power of Teamwork: Inspired by the Blue Angels  – This training course uses the U.S. Navy’s Blue Angels flight performance team to demonstrate the power and need of teamwork.

Check out Carl’s picks and more by visiting Mastery.com

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Employee Picks: Dan’s favorite courses

This next batch of employee course picks comes from one of our sales representatives, Dan.  Dan’s favorite courses were carefully selected by his experience in recommending them to our customers and receiving their positive feedback, as well as personally viewing them.  His top 4 are as follows:

1.  The Cuban Missile Crisis: A Case Study in Decision Making and its Consequences
Dan says, “Not only is this an amazing piece of history, it has some great lessons that can be applied at any organization.”

2.  Communication Skills: What Would You Say 
Dan says, “One thing that any person or organization can always work on is communication.  This course fits in well with our safety courses.”

3.  Strategies for Embracing Change
Dan says, “Changes happen in organizations of all sizes.  This course helps employees better adapt and prepare for those changes.”

4.  Leadership: What’s Trust Got to do With it?
Dan says, “A great course in a new group of leadership training titles.  This would be a great addition to anyone’s curriculum, it’s not only for supervisors.”

All of these courses are available on our mobile-friendly, VOD3 format.  To find out more visit Mastery.com or call 800-258-3837!

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Learn to Avoid OSHA’s Top 10 Cited Violations

Many employee vacations and scheduled time-off during the summer often means a slower pace settles in around the office; this is a great opportunity to re-acquaint your workforce on preventing injuries and illnesses that commonly occur in the workplace. Below is a list of OHSA’s most frequently cited violations (as of 10/25/13).

Fall protection
Hazard communication
Respiratory protection
Electrical: Wiring
Powered industrial trucks
Electrical: systems design
Machine guarding

Mastery offers a wide-range of courses covering many of these topics and related topics.

Fall protection, scaffolding safety, and ladder safety are three big concerns for those in the construction industry. Mastery offers a variety of courses covering each of these topics, including many titles specifically designed for those working in construction environments.

Employees working with machinery need to be aware of safe machine guarding and lock out/tag out work practices. It is easy to become complacent about the hazards you work around on a daily basis. Unfortunately, complacency can lead to devastating accidents. Brush up on lock out and tag out procedures, as well as machine guarding to help ensure your safety and the safety of those around you.

Working with electricity presents many challenges and hazards. Everyone should have some basic electrical safety training, even if you don’t think your work requires it. Mastery offers training on electrical safety for general awareness, as well as on some of the more specific hazards an electrician needs to be prepared to deal with.

Hazard Communication is an important topic, particularly with OSHA’s changes to the standard and the addition of the Globally Harmonized System of Classification and Labelling of Chemicals (GHS). Mastery has over 20 courses focusing on Hazard Communication and GHS requirements, as well as many course titles on specific chemical hazards.


Our jobs often require us to wear Personal Protective Equipment, such as a respirator, when working with hazardous materials. Mastery offers courses covering respirator use, as well as PPE for your eyes, ears, hands, head, etc.

When it comes to operating forklifts and other powered industrial trucks, Mastery has over 40 course titles to help you learn safe work practices. Whether you have to operate a forklift, powered pallet jack, or order picker, you can find a course to help you learn the safety procedures to practice.

Mastery’s huge eLearning library can help you avoid OSHA’s top ten safety violations.

For more information on these courses and our mobile friendly VOD3 platform, check out Mastery.com

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This Month Served Up 95 Mobile-Friendly VOD3 Courses!

Just to keep you all up to date; this month 95 courses have been pushed through our publishing process!  These 95 courses include new releases and updates.  Each course is now available on our VOD3 platform allowing supreme convenience by being mobile-friendly.  VOD3 courses are compatible on any browser or operating system, as well as any mobile device or desktop computer.  As more and more jobs become mobile, our VOD3 format makes training simple to implement while maintaining its effectiveness.

Our List of June Courses Include:

New Releases:

Maritime: Security: Maritime Facility Security Awareness

Maritime: Intro to Vessel and Barge Equipment and Terminology

Security: TWIC MTSA Training

Oilfield: Safe Forklift Operations and Practices for the Oilfield Industry

Driving Safety: Step Back for Safety

Leadership Capsules: The Leader as Coach

Leadership Capsules: The Leader as a Mentor

Leadership Capsules: Beginning Employment Relationships

Leadership Capsules: Ending Employment Relationships

Leadership Capsules: Providing Performance Feedback

Leadership Capsules: In Compliance

Safe Lifting For The Trucking And Warehouse Industry

DOT Alcohol and Drug Rules

Hazcom: Hazard Communication: Behind The Scenes WHMIS

Safe Operations Of Motor Vehicles

Driving: Think ‘N Drive

Lockout/Tagout Vehicle Procedures

Hearing Conservation for the Automotive Industry

 Baler Safety


Hazmat Operations 1: Reconnaissance

Hazmat Operations 2: Hazmat Containers

Hazmat Operations 3: Forecasting Events

Hazmat Operations 5: Tactics

HAZWOPER: Decontamination Procedures

HAZWOPER:  Work Practices and Engineering Controls

HAZWOPER: Electrical Safety in HAZMAT Environments

HAZWOPER: Confined Space Entry

Ergonomics: Elements of an Ergonomics Program

Ergonomics: Principles of Office Ergonomics

Ergonomics: Musculoskeletal Disorders

Electricity: Basic Electrical Safety in the Workplace

Battery Charging Safety

Orientation: Safety Orientation

Hearing: Hearing Conservation for Employees

Forklift: Forklift Safety

Forklifts: High-Impact Forklift Safety (graphic)

Emergency Planning

Ladder Safety

Powered Pallet Jack Safety

Violence: Workplace Violence

Hospital First Receiver 2: Hospital Incident Command System

Driving: DOT Out of Service Criteria

Driving: Road Rage

Driving: Speed Management

Driving: Vehicle Pre-Trip Inspection for the Trucking Industry

Driving: Motor Coach Inspection: Level One

Driving in Extreme Weather

Driving: Safe Backing of Tractor Trailer Rigs

Driving: Bobtailing and Jackknifing

Poisonous Plant Safety

Wasps and Spiders

Propane Safety

Carbon Monoxide Poisoning

Sulfuric Acid and Hydrochloric Acid

Hydrogen Sulfide Training

Benzene: Working with Benzene

Propane, Butane, and Propylene

Combustible Dust Can Explode

Pool Chemicals: Who, What, Where, and How

Laboratory Safety: Handling Compressed Gas Cylinders in the Laboratory

Respiratory Protection

Respiratory Protection Employee Training

Overhead: Cranes, Chains, Slings, and Hoists

Confined Space Entry

Confined Space Entry: Out in the open

Slip and Fall: Preventing Slips and Falls In Trucking

Falls: Fall Protection

Oil Spill Clean Up 1: Initial Response

Oil Spill Clean Up 2: Countermeasures on Land

Oil Spill Clean Up 3: Countermeasures on Water

Oil Spill Clean Up 4: Waste Management

Oil Spill Clean Up 5: ICS and Unified Command

NIMS – the National Incident Management System

Diet, Nutrition, and Cancer Prevention

Wellness: Transportation Professionals Nutrition & Health

Wellness: Diabetes Prevention and What to do What You Get it

Wellness: Eating for Energy

Shift Work: Preventing Fatigue

Electricity: Electrical Safety

Heavy Truck Braking System And Braking Techniques

Driving: Intersections:Expect The Unexpected

Driving: Fatigue Management for the Trucking Industry

Laundry Room Safety Basics


HAZWOPER: Exposure Monitoring & Medical Surveillance

HAZWOPER: Emergency Response Plan

Hand, Wrist & Finger Safety in Construction Environments

ANSI Material Safety Data Sheets

Distracted Driving: Real Accidents, Real Stories

HAZWOPER: Handling Hazardous Materials

Driving: Special Driving Conditions

Food Handling: Hand Washing and Bacteria For Cafeterias


Visit mastery.com for more course titles available on our VOD3 platform.

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Plant, Pools, and Insects: What are Your Summertime Hazards?

As we officially enter the summer months, different types of hazards on job sites arise. Summer weather means many more job tasks are done outside, and a knowledgeable workforce will make a safer site.   Jobs such as tree trimmers, landscapers, meter readers, fire fighters, park or highway maintenance employees, and surveyors, are often more susceptible to outdoor hazards. 

Here are some course titles addressing common outdoor hazards that are great to use as a training refresher.

Poisonous Plant Safety: 

The prime hazard from poisonous plants is the allergic reaction from the resin produced by the plant.  The reaction can come from direct or indirect contact such as being carried by smoke, or touching tools, animals, equipment, or clothing that has been in contact with the plant.  The best way to avoid exposure to poisonous plants is being able to identify and avoid the hazardous plants as well as the risks associated with them.

Wasps and Spiders:

Bites and stings from certain spiders and wasps can quickly become serious.  The best way to prevent a bite or sting is to know the habitats for each insect and the warning signs of the bite/sting.  Dangerous spiders like dark or hidden places such as lumber, stacked materials, shoes or gloves that have been left out, and areas that have been undisturbed for a period of time.  Hornets on the other hand colonize in virtually anything with an opening; holes in the ground, old tires, cans, or buckets.  For either type of injury the best prevention is to be aware of the insect hazards at the work site, and if stung or bitten, remain calm and get prompt medical treatment.

Pool Chemicals: Who, What, Where, & How:

Pool chemicals contain a variety of disinfectants and sanitizing chemicals used to control growth of algae and bacteria in the pool.  The most common chemical used is chlorine, which can be extremely dangerous, even deadly, if not used properly.  Some tips from this course include: follow instructions carefully, use specified measuring cups for each chemical used when treating pool water, wear appropriate protective equipment, add chemicals to the pool water (never the other way around), and thoroughly wash hands after handling chemicals. 

Each of these courses, originally produced by Digital-2000, relay preventative measures as well as basic knowledge of risks associated with these summertime hazards.  Use these courses for a more in-depth awareness of these hazards.  Visit mastery.com for even more training courses.

What hazards is your work site prone to in the summer?

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8 Ways to Recharge Your Day

Perfect Day for our Twice Daily WalksDo you ever have those days when it just seems impossible to get focused or start on that project you’ve been avoiding?  There always seems to be one day a week where creativity juices are lagging, and usually hindering productivity.  Or if it’s not creativity that seems to be lost, it’s the mid-day, after lunch, crash.  Either way, when the creativity halt or productivity crash ensues, it seems like there’s no way you’ll make it through the rest of the work day.

Fear not! We’ve compiled a list of things to-do when you’ve hit a mental block:

  • Walk; a recent article from Fast Company Magazine suggests walking as a way to help with mental roadblocks. The article “found that walking–whether you’re indoors or outdoors–is good for giving the brain a dose of inspiration.”
  • Mediate; this article from Inc.com gives some great pointers to meditation for beginners
  • Visit a coworker (of course, don’t interrupt them), for some inspiration and a quick social visit
  • Read an article from a magazine, trade publication, or a few pages from a book that’s industry-related or news worthy.  These sometimes help to motivate you and offer different perspectives
  • Work somewhere other than your desk (obviously if that’s feasible) to change-up your work environment
  • Exercise; Physical activity/workouts can help clear your mind and refresh your thoughts
  • Have a healthy snack. Be careful of snacks with a lot a fat and sugar, these can send you right into another productivity crash (also known as the “sugar crash”)
  • Of course, when desperate, grab a cup of coffee, or caffeine jolt of your choice

photo (1)At Mastery, we’ve started twice daily walking outings open to any employee who’d like to join.  These walks occur once in the morning, and once in the afternoon.  The walks seem to not only perk everyone up but also give employees time to brainstorm ideas off one-another, chat about the happenings in their department, and provide a few minutes of socializing with each other.

What do you do to refresh your mind at work?

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5 Guidelines to follow When Finding a Mentor

Workplace mentors are an excellent way to build capabilities within an organization’s workforce.  The sharing of knowledge between upper level management and peers oftentimes leads to better idea creation and innovation for the company.  Mentoring relationships in the workplace are typically initiated by an employee seeking to receive professional guidance, or by someone looking to mentor and offer their wisdom.  There are also times when a third-party is involved in the process because they’ve noticed a connection between two people at the organization and see a good fit.

In this post, we’re providing some great recommendations a mentor candidate should consider.  These recommendations are discussed in more depth in the recently released Leadership Capsules: The Leader as Mentor course.  Common guidelines for an effective mentor include:

1.  At least one level above the mentee in the organization

  • To ensure they have relevant past experiences in the workplace setting and can offer appropriate wisdom

2.  Good listener

  • Able to act as the sounding board for the mentee, and when issues or questions arise, brainstorm together to find answers and resolutions

3.  Comfortable with self-disclosure

  • Always tell the truth to help make the mentee feel at ease and comfortable when the confiding in them – reminding them that there will be ups and downs throughout their career

4.  Values diversity

  • Not only concerning gender, race, and age, but in thoughts, working styles and goals

5.  An ally, advocate, and catalyst

  • The relationship is one of trust, friendship, and reliable advice

A mentor is not there to parent or give all the answers, but rather point the mentee in the right direction.  The communication in the relationship should be based on growth and inspiration to further each person’s career; it does not include a belittling or condescending tone.  A great mentor helps the mentee forward their career by guiding them and motivating them to their full potential.

The Leadership Capsule courses, originally produced by Quality Media Resources, are great tools for upper level employees to teach, and even revive, various leadership skills, issues, and best practices.  Mastery’s newest released VOD3 Leadership Capsule courses include:

Leadership Capsules: The Leader as Mentor

Leadership Capsules: The Leader as a Coach

Leadership Capsules: Providing Performance Feedback

Leadership Capsules: Beginning Employment Relationships

Leadership Capsules: Ending Employment Relationships

Leadership Capsules: In Compliance

Make sure to visit mastery.com for even more mobile-friendly course titles on business skill topics.

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